Downtime Defender keeps mission-critical patient and operational data accessible during any downtime event, planned or unplanned, by producing scheduled report snapshots stored locally and in the cloud.
Downtime Defender generates fresh report snapshots from your Data Repository on a continuous cycle, formats them as clean PDFs, and stores them both locally and in the cloud. If one storage location fails, the other is still available. Your clinicians get the information they need regardless of what caused the outage.
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Detailed patient demographics, diagnoses, allergies, and active care information for every in-house patient.
ER and inpatient census organized by nursing unit and location, updated on every refresh cycle.
Medication administration records including past 24 hours, current medications, and upcoming scheduled doses.
Condensed medication administration view for rapid clinical decision-making during downtime.
Patient care system interventions and assessments available when MEDITECH is not.
Lab tests and results for current inpatients, refreshed on every snapshot cycle.
Current orders from Order Management so care teams can maintain continuity during an outage.
Scheduled surgeries, outpatient visits, and ambulatory appointments so operations continue without disruption.
Active employee contact information for coordinating response during extended outage events.
Vendor contact information and purchase order history for maintaining supply chain operations.
Patient dietary requirements and allergy information for food service teams operating without system access.
At-a-glance view confirming all report snapshots are up to date and distribution is running normally.
Downtime Defender is not an enterprise platform repurposed for smaller organizations. It's purpose-built for the hospitals that need a reliable, affordable downtime solution without the complexity and cost of systems designed for large academic medical centers.
Designed from the ground up for MEDITECH Data Repository across every platform generation from MAGIC through Expanse. Not a generic tool adapted for healthcare.
Reports stored both locally and in the cloud. If your network is compromised, cloud access is still available. If cloud connectivity is disrupted, local copies are still on-site.
No manual preparation. Downtime Defender generates fresh snapshots on a continuous schedule so data is always current when you need it.
No complex infrastructure deployment. Acmeware's team handles implementation and your hospital is protected quickly.
Meets the requirements of the CMS Safer Guide for contingency planning, giving your compliance team a documented, testable downtime solution.
Subscription-based pricing with a fixed annual fee. No variable costs, no surprises. Available as OpEx or CapEx.
Downtime Defender runs continuously in the background so your hospital is always prepared, without anyone having to think about it.
Step 1: Configure
Acmeware installs Downtime Defender and configures your standard and custom report library based on your hospital's downtime procedures and clinical priorities.
Step 2: Generate
Downtime Defender runs continuously, pulling current data from your MEDITECH Data Repository and generating fresh PDF report snapshots on a regular schedule.
Step 3: Store
Reports are distributed automatically to local on-premises storage and secure cloud storage, ensuring redundancy.
Step 4: Access
When a downtime event occurs, your clinical and operational teams access the latest report snapshots from whichever storage location is available. No scrambling. No stale data. No gaps.
Jeannette Currie
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CIO
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Beth Israel Lahey Health
"We are thrilled with our partnership with Acmeware. Data and analytics are key to our business and our ability to provide top quality healthcare to our communities. So many people rely on timely and accurate data, it is a foundational part of our Information Technology infrastructure. Acmeware helps us both proactively and reactively to keep our tremendous data environments running smoothly. They are an integral part of our team!"
Brenda Sexson
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Director of Information Services
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Boone Health
"We started working with Acmeware on how we could use Empower to give our leaders that data at their fingertips. It's intuitive and it's easy to use. The learning curve is really small on this product."
Mike Ward
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CIO
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Anderson Hospital
"Downtime Defender removes a lot of stress. If something were to happen, we know our clinicians could access the information they need to safely treat patients. That provides great peace of mind."
